Privacy Policy

Effective Date: January 1, 2026

Steel Support 24, a consulting division of BS Engineers, headquartered in Bhavnagar, Gujarat, India, is committed to protecting personal data in accordance with applicable international data protection regulations including the General Data Protection Regulation (GDPR), India’s Digital Personal Data Protection Act (DPDP Act), and other relevant global privacy laws.

1. Data Controller

For the purposes of applicable data protection laws, Steel Support 24 (BS Engineers) acts as the Data Controller for personal data collected through this website and during consulting engagements.

2. Personal Data We Collect

We may collect personal information including name, email address, phone number, company details, billing information, and project-related operational data when you contact us, subscribe to communications, or engage our consulting services.

3. Lawful Basis for Processing (GDPR)

We process personal data under lawful bases including consent, contractual necessity, legitimate business interests, and legal compliance obligations.

4. Purpose of Data Processing

Personal data is used to provide foundry consulting services, respond to inquiries, manage contracts, improve service delivery, maintain security, and comply with legal obligations.

5. International Data Transfers

As we serve clients in India, USA, UAE, KSA, and other regions, personal data may be processed in India or other jurisdictions where adequate data protection safeguards are implemented.

6. Data Retention

We retain personal data only as long as necessary for business, contractual, and legal purposes. Upon completion of engagements, data may be securely archived or deleted in accordance with regulatory requirements.

7. Your Rights (EU & International Users)

Subject to applicable law, you may have the right to access, rectify, erase, restrict processing, object to processing, request data portability, or withdraw consent at any time.

8. Data Security Measures

We implement appropriate technical and organizational safeguards including access controls, secure communication channels, and confidentiality agreements to protect personal and business data.

9. Third-Party Processors

We may engage trusted third-party service providers for website hosting, analytics, or administrative support. Such providers are contractually bound to maintain data confidentiality and security.

10. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to enhance user experience and measure website performance. Users may manage cookie preferences via browser settings.

11. Updates to This Policy

Steel Support 24 reserves the right to update this Privacy Policy to reflect regulatory changes or operational updates. Continued use of our website signifies acceptance of any revised terms.

12. Contact & Data Requests

For privacy-related inquiries or to exercise your data protection rights, please contact Steel Support 24 (BS Engineers), Bhavnagar, Gujarat, India.